(Frequently Asked Questions)
New Users
- Is The Journal a subscription or a one-time purchase?
- What is The Journal’s upgrade policy?
- When I purchase The Journal, do I need to reinstall?
- If I install The Journal to try it out, then decide I don’t want it, will I be charged?
- Are there any discounts available for The Journal?
- How many computers can I have The Journal installed on?
- Where does The Journal store my entries?
- Can I use The Journal on my Mac?
- Can I use The Journal on my Linux desktop or laptop?
- Can I use The Journal on my phone/mobile device?
Making Entries
- How many entries can The Journal hold?
- How do I import my entries from another diary or journal program?
- How do I insert images in my entries?
- Can I insert digital photos in my entries?
- How do I wrap text around pictures in my entries?
- How can I use tables in my entries?
- How do I make my tables look like those in MS Word/WordPerfect/Etc?
- How do I lock my entries so they can’t be edited?
- How do I use templates in my entries?
- How do I have a template automatically inserted in my entries?
- Why can’t I edit my past entries?
- How do I create loose-leaf entries in my calendar category?
- How do I get rid of the time stamp on my entries?
Printing Entries
Export/Import of Entries
- How do I import my entries from Evernote, Penzu, Diaro, or WordPress?
- How do I import my entries from another diary or journal program?
- How do I synchronize 2 installations of The Journal?
Categories
- What is a “category”?
- What is a “calendar” category?
- What is a “loose-leaf” category?
- How do I set a category’s default font?
- How do I create a new category?
- How do I delete a category?
- How do I see how many entries are in a category?
User Interface (UI)
- How can I customize the look of The Journal (change the theme)?
- How do I customize the toolbars?
- What is the hot-key (keyboard shortcut) for…?
- Can I use voice-recognition software with The Journal?
Security
- I lost my password. How do I reset my password?
- How do I set/change my password?
- How do I get rid of my password?
- What is Extended Security?
- What kind of encryption does The Journal use?
Journal Volumes
- What is a Journal Volume?
- What is the size limit on a Journal Volume?
- How do I move The Journal to a new computer?
- How do I use The Journal on a Network?
Database Maintenance
- How do I backup The Journal?
- How do I copy my backup file to another location?
- How do I restore from a backup?
- How do I see what is in my backup file?
- How do I restore just one category from a backup file?
Glossary
Don't See Your Question?
If you have any questions about The Journal, please don't hesitate to ask. Email met at (support@davidrm.com) 
. I’m here for you. 